We have a very diverse and informative show for you today. We are starting off with Deric Jones from Idahome Property Management, discussing investment and rental properties. We also have Taggart Wright with NRG Flooring, sharing flooring options and ideas. To wrap things up Ron Wieczorek from Eagle Home Mortgage is giving us the run down of the latest loan program: Lift. 

Seg 1


Dave Burnett:                    This is the Idaho Real Estate Buzz. I'm Dave Burnett. He is Thom Dallman, the co-owner, designator broker of Core Group Realty. CoreGroupRealty.com is the website to go to, and (208)933-7777, that is the phone number. First of all, Thom, just want to wish you and the audience a Merry Christmas. Happy holidays.

Thom Dallman:                  Yeah. Happy holidays to everybody out there and to yourself. I can't believe it's here. This year has flown by. As I look back and reflect over the year, it's been such a great year, not only just for the business, but for getting to know you, and to be able to do the show with you and everything, and everything that we've kind of gone through this last year, so I'm very thankful this Christmas.

Dave Burnett:                    Yeah. It is a good one. By the way, this is the weekend that is considered men's weekend, because it's the last second, and men are out panicking, going, "Oh my goodness."

Thom Dallman:                  Oh my gosh. One of my favorite new commercials right now is ... I think it's ... Is it Best Buy? I can't remember what store it is that has this like it's raining men and all these guys running into the store to get presents for last minute presents and stuff.

Dave Burnett:                    Well, if you're last minute shopping and driving between stores, just relax, take a deep breath, and maybe you'll learn a little something. We got an interesting program planned for you today, a number of different providers who are going to be on this show, everything from property management to-

Thom Dallman:                  Flooring. Yeah. And talking about a new lending program out there.

Dave Burnett:                    Lift.

Thom Dallman:                  Lift. Yes.

Dave Burnett:                    So, we're going to talk about those today, but we do. We just want to wish you a happy holidays, so just take a deep breath. Enjoy the season. Thank you for tuning into the Idaho Real Estate Buzz. You know, one of the things we talk about here all the time, and that is a website, which is CoreGroupRealty.com, you can catch these broadcasts, as it'll be posted up here in the next week or two during the holidays.

Thom Dallman:                  Yeah. We have our blog site, so I like to make sure people know that, you know, if you are listening to this and all of a sudden you're like, "Oh my gosh. I got to get into the store, but I'm so curious about what's happening," just tune into or go to our CoreGroupRealty.com, our blog section in there, and click on Idaho Real Estate Buzz. It usually takes about a week or two for us to transcribe it, but we do post it on there, links are ... you know, the little sections of these segments that we talk about, as well as transcription. So, if you're more of a reader and don't want to sit there and listen, you can just read through the exact transcription of the show and stuff.

Dave Burnett:                    If you're new to the show, if you're in that panic mode, driving around, looking for gifts, and you're new to the show, this isn't a show about selling houses.

Thom Dallman:                  Nope.

Dave Burnett:                    It really isn't. It's about empowering you to be a homeowner.

Thom Dallman:                  Information.

Dave Burnett:                    Whether you're buying a home, whether you have a home.

Thom Dallman:                  It's all about sharing information.

Dave Burnett:                    But it really is and-

Thom Dallman:                  It's not just on buying and selling home. We have helpful tips on taking care of your home, because we know that this is a huge investment, and we like to make sure that people are getting useful information, as far as what do you clean your wood floors with, which I'm hoping to find out later today, because that's the age old question at my household, but, you know, all the way up to home safety tips and keeping your home safe for you and your family, you know, making sure that you have those escape plans and things like that.

Dave Burnett:                    Yeah. So, it covers a little of everything. I wanted to ask you, I wanted to grill you on a couple of questions about real estate, because when it comes to ... Just so you know, Thom is the broker of Core Group Realty, which means if you don't understand, he's the head boss. You know?

Thom Dallman:                  I'm the one that's ultimately responsible. I'm the one that gets the calls from upset clients, if there are any. I'm happy to report we haven't had any in a while. My agents are doing a really good job with their clients, but I'm the one that reviews their contacts, the ones that they come to with questions. I've been doing this for 14 years now and have a lot of insight into different things that are happening out there and stuff like that.

Dave Burnett:                    But as you've assembled, and I'll say this word, the team, at Core Group Realty, because it really is a team, there's several questions that it comes down to. You know, the real estate agent, is this somebody that buys and sells home? But at Core Group you have a little bit different approach to it.

Thom Dallman:                  Yeah. Yeah. We have what we call two listing specialists, as well as six buyer specialists. They really concentrate a majority of their effort on just that specific task. To me, it's because you can be a jack of all trades and a master of none, or you can just master one specific trade. To me, there's two mental mindsets when it comes to negotiating for a seller to get top dollar for them or negotiating with a buyer to get a good deal and to get them the extra things that can go along with that.

Dave Burnett:                    Well, let's be honest. When it comes to people and their personalities, some people are better sellers, and some people are better buyers.

Thom Dallman:                  Yeah. Exactly.

Dave Burnett:                    So, for you, as the brokerage, it's recognizing that and putting the person in the right spot.

Thom Dallman:                  Recognizing talents. Yeah. I'm a big believer, as real estate agents come and talk to me, to really dig deep into their motivation, into what they want to do in their career and making sure that we're coming up with a game plan basically for them and how it's going to look. We take it year by year, even month by month. Let's sit down and talk about your goals, where you want to go, how we can get you to those goals and so forth. That's my job as a broker and a mentor. I don't typically get out there and sell and list properties now. I'm here 100% supporting my team. I do on occasion of course, for my family and really close friends, help them out, but for the most part I'm here to really just support my agents, to make sure that they are being the best that they can for their clients and to have someone that they can go to with questions. I get phone calls 9:00, 10:00 o'clock at night from my agents, you know, because they're 24/7. Agents are pretty much a 24/7 job.

Dave Burnett:                    Yeah. Well, let me ask you this. If they're working so much, is a real estate agent hourly? How are they paid?

Thom Dallman:                  Oh, gosh. No. They're commissioned. They're 100% commissioned, so they only get paid if they-

Dave Burnett:                    It's 100% commission?

Thom Dallman:                  Yeah. They only get paid is they actually get to write a contract and sell a house with a client, so that's the only time that they get paid. That's one of the biggest myths out there and kind of one of those big misconceptions. People think that the brokerage just kind of pays their agents to go out and show property and stuff like that, and that's not true.

Dave Burnett:                    So, it's not like a wait staff. They don't make minimum wage and then a tip on top of that.

Thom Dallman:                  Correct.

Dave Burnett:                    You get paid for what you do.

Thom Dallman:                  Correct. Correct.

Dave Burnett:                    Which can either be very lucrative for an agent, if they're working hard.

Thom Dallman:                  If they work hard. Yeah.

Dave Burnett:                    Or it can be famine time if they're not working very hard.

Thom Dallman:                  Exactly. Exactly. You know, I know I hear quite often from agents, "Oh my gosh. I went and showed several properties over the last couple weeks to these clients, and then they walked into an open house, and they wrote a contract with that listing agent of that house." You know? That's A, troublesome for them, because they did spend that time showing property, and now they're not going to be able to get, you know, the commission. To be perfectly honest, it's their bread and butter that they support their family with. But B, the clients then are working with the listing agent, whose sole focus is to help that seller. They don't care about the buyer's needs. They're going to push for whatever the seller wants, you know, and stuff like that, so they're negotiating on behalf of the seller and really not being a representative necessarily for the buyers.

Dave Burnett:                    So, a real estate sales person, they don't get all the commission?

Thom Dallman:                  Yeah. That's another big myth. Everybody thinks like, "Oh. You're getting 100% of that commission that comes in," but I would say 95% of the agents out there in the market have some kind of fees, whether it's a commission split, whether it's office fees, whether it's franchise fees for their brokerage, but part of that commission goes to the brokerage that they work for, so they're not getting 100% of the commission.

Dave Burnett:                    So, they could wind up splitting half or portioning here and there.

Thom Dallman:                  That could split. Mm-hmm (affirmative). Exactly. Typically, on the listing side of things, when people are selling their homes, that's typically where the commission comes from. Everybody thinks that the brokerage gets that full commission, but that actually gets split between the listing agent and the buyer's agent that brings the buyers to it. You know, that's also kind of one of those misconceptions and so forth. Those are two different agents that get that commission, and then those get broken down with their brokerages.

Dave Burnett:                    If somebody doesn't know, let me ask this for you. To clarify, if I'm looking to buy a house, I don't pay the commission as somebody searching for a house.

Thom Dallman:                  Nope.

Dave Burnett:                    So, if I come and contact Core Group Realty, I get an agent, I'm not the one paying for that.

Thom Dallman:                  It's already been negotiated with the sellers.

Dave Burnett:                    Well, I guess in the long run I am, just in the purchase price of the home.

Thom Dallman:                  Yeah. It's all been negotiated. Yeah. That's part of the purchase price.

Dave Burnett:                    But they're not going to take a percentage out of me as the buyer.

Thom Dallman:                  Correct. It's not usually an out of pocket for the buyer. Now, there is some exceptions to that. For example, if you run across a for sale by owner and the seller refuses to pay any kind of commission, as an agent we still have to get some kind of commission, so that might fall upon the buyer. There may be a rare instance like something like that.

Dave Burnett:                    Okay. So, check with your agent or with your brokerage to make sure on that. If you have any questions at all about Core Group Realty, I recommend that you go to the website here during this holiday season. Maybe you have some down time. Check it out at CoreGroupRealty.com, and just take a look and see. The past blogs are on there. You get a chance to get on, and blog, and talk about different issues, and find out more about that. If you have any questions whatsoever, contact Core Group Realty. Thom's email address is right there on the website, so you can email Thom, or you can call (208)933-7777. We just encourage you that as you come into 2018, this is your year to buy.

Thom Dallman:                  Yeah. [crosstalk 00:10:12] That's coming up.

Dave Burnett:                    If you have not purchased a home before, now's the time to look at buying. Rates are as low as they've been in a long time.

Thom Dallman:                  Yeah. There is predictions of it going up this year, so now's a great time.

Dave Burnett:                    Yup. So, get out there and get it done.

Thom Dallman:                  Yup.

Dave Burnett:                    If you have any question at all, you can always contact Core Group Realty, and the question will be answered. No problems. You want to come in and interview them, talk to them-

Thom Dallman:                  I encourage it.

Dave Burnett:                    Find out about it. Find out about Core. We just want to wish you a Merry Christmas right now off the top of the show and let you know we've got some good guests planned, coming up here on the show today, finding out about mortgages, about flooring, and about home inspection, and/or if you're buying a property, you can find out about property management. It all continues on the Idaho Real Estate Buzz, being brought to you by Core Group Realty. CoreGroupRealty.com. Find out why they say you get more with Core.



Seg 2


Dave Burnett:                    This is the Idaho Real Estate Buzz. I'm Dave Burnett. He is Thom Dallman, the co-owner, designated broker of Core Group Realty. Coregrouprealty.com that is a website to go to and the phone is always 208 933-7777. Okay, Thom, let's say somebody makes a financial investment in a property.

Thom Dallman:                  Oh yeah.

Dave Burnett:                    Oh boy, I've gotta house.

Thom Dallman:                  That happens often.

Dave Burnett:                    What am I going to do with this house now if I'm going to use it as an investment, as a rental? Do I go through the headaches of owning a rental? And by the way, having owned a house and gone through those headaches, it can be a headache. Solutions?

Thom Dallman:                  I can personally vouch for that too. I've had a couple of rentals in my life and tried to manage them myself and it was a real headache. The middle of the night phone call from someone 'cause the furnace went out. Issues like that. That's why I've brought in Deric Jones from Idahome Property Management. Welcome Deric.

Deric Jones:                        Thanks for having me.

Thom Dallman:                  I've brought Deric in to talk a little bit about relieving some of those headaches.

Deric Jones:                        It's almost a guarantee that the phone is going to ring at midnight on Thanksgiving, Fourth of July, Christmas and New Year's, it's going to happen.

Thom Dallman:                  And you guys take that headache away from people.

Deric Jones:                        We do. we do. Sometimes it can be a burden but it's good to help people. When I find that when people try to manage their own properties, they don't have the vendor list that I have for repairs and to be able to call out a heating guy or four like I've got online. Or five plumbers, you can get somebody out there right now to take care of things and when it's a plumbing issue, that's really scary.

Dave Burnett:                    That's a biggie.

Deric Jones:                        Water, water, water. That's our issue. We gotta stop any water problems from happening.

Dave Burnett:                    Am I wrong in assuming that we're looking at two things here. Two parts when it comes to property management. One is the property itself, the physical property. But the other is getting renters into that property. That can be a nightmare.

Deric Jones:                        And it is. We go through a pretty rigorous background check and minimum credit scores and criminal background and that kind of, make sure we don't have any evictions. There's a lot to look at. Through our software program we're able to list a property, it goes to at least 25 different websites, we've got that advantage over the do it yourselfer going to Craigslist, which that can turn into an absolute nightmare because we have people steal our listings and try to get people to send them money.

Thom Dallman:                  The big Craigslist scam. We're getting that with our listings as well.

Deric Jones:                        And that's a scary scary thing.

Dave Burnett:                    When it comes to a property management company, like you run, let's say I own a property. I just bought a property from Core Group Realty, I contact you, what are the steps we go through to get this property ready to rent and to get renters? What do we go through first?

Deric Jones:                        We'll take and do a full inspection of the property. My first thing to look for is safety. We don't need, first off, we don't want anybody hurt or worse. We go through and make sure that you're updated for safeties with smoke detectors, carbon monoxide detectors, ground fault circuit interrupters. Just anything that can cause somebody to get hurt. Safety stuff for children.

Dave Burnett:                    The bottom line is, lawsuits are involved.

Deric Jones:                        There are. So, we've really got to put all the safeguards in place to make sure. And then we'll go through not only the safety stuff, but we'll take pictures of the house. Probably get 400 pictures literally of the home and we keep those on file so that, and then we do a 13, 14 page checkoff list. Then when the tenant moves in they have a few days to go over the list of things we noticed, little nicks in the doors or walls or whatever. If they see something else, they add to it and let us know. But then there, we want the house back the way it was when they moved in.

Dave Burnett:                    The purpose of all the photos is a baseline with a doctor. Here is where we started, here's the proof of where we started.

Deric Jones:                        Exactly. And that's where we want to be when you move out. It works pretty well for us. Somebody will say, "No that stove wasn't clean or whatever and wife Antoniett will go through the pictures and pull up." She used to be a photographer, so she gets the good shots. She'll email them a picture of what it was when they moved in and they just say, "Okay, never mind." It's a good thing to have because our first priority is making sure the property's taken care of. We want good homes. We don't want to slum lord kind of atmosphere. We want good homes, so you get good renters and happy renters pay rent and that makes happy owners and that makes us happy and it's all good.

Thom Dallman:                  And to keep them there as long as possible.

Deric Jones:                        Yeah, exactly.

Thom Dallman:                  You want renters that are going to renew every year and who have that longevity in that house.

Deric Jones:                        If they do decide to move of buy something, then I send them to Thom.

Thom Dallman:                  Yep, and we're ready to help them out.

Dave Burnett:                    So, you get the house all ready, you get it so it's safe, it's good, it's clean, it's good, it's ready to move into, what's the next step then? You start looking for the renters?

Deric Jones:                        Yes, then that's when we'll go, and we'll put it on all our websites and advertise it and take the phone calls or we get emails, there's just multiple ways that they can contact us to show the property to them and there's pictures, there's probably 15 pictures on our website of each home we have listed so they can go through that. And then we do a quick screening when they call or when we call them back or however it works to make sure that they're going to make minimum criteria before we go out and show it. Otherwise it's a waste of time. Sometimes some owners don't want pets or minimum pets like under 25 pounds and somebody calls with two great Danes.

Thom Dallman:                  They're not qualified.

Deric Jones:                        Yeah. We go through that. Then we show the property. And then if someone's interested they can apply online through our website and then we do all the background check we talked about earlier on. And move forward from there.

Dave Burnett:                    Let me ask you a question here. Maybe this is a legal question, for me if I'm a do it yourselfer, I sometimes might run the risk of violating discrimination policies. Somebody may call, honestly, somebody may call up and I go, "Yeah, yeah I just don't know." Your company, I assume, has a screening policy that does not violate that criteria at all.

Deric Jones:                        Absolutely.

Dave Burnett:                    And I'm not saying somebody's going to do it intentionally. They might think, well I got this person, that person.

Deric Jones:                        You can easily do it on accident. It's just how it is. That's probably a segment for another day. Get into something like that.

Dave Burnett:                    But your company protects me from that happening.

Deric Jones:                        Exactly. We want to be fair across the board with everybody. You just have to dot the I's and cross the T's and make sure you've got everything dialed in. The pet policy, that's probably another subject for another day as well because there's service dogs and comfort pets and certain things that you can and cannot do with that.

Thom Dallman:                  I like this, what I'm hearing is that you're going to make several appearances here on this radio show in this next year to talk about these subjects.

Deric Jones:                        We'll see how this one goes. And see what you think after that.

Thom Dallman:                  I just wanted to real quick, talk a little bit about, 'cause we talk about our vendors and these people that we have on the radio show and our relationships that are very important to us. I've known Deric for roughly about 14 years now through his original business Idahome Inspections as well. He's one of our preferred inspectors. As well as one of our preferred property management companies to use. We've a had a really long relationship and a really great relationship. We've weathered the market together basically for 14 years. When it comes to recommending Deric and his two businesses, it comes from a real place where we've used him and utilize their services for so long and had such a great friendship and relationship for so long. That why I brought Deric on today to talk about this.

Deric Jones:                        And we appreciate that. It's great working with you guys and yeah, we survived '08.

Thom Dallman:                  Exactly, exactly.

Dave Burnett:                    Speaking of the website, if you are interested, even if you've purchased property that's not Core Group Realty, you can go ahead and go to coregrouprealty.com and go on that preferred listing for those vendors.

Thom Dallman:                  Service providers section.

Dave Burnett:                    And find Deric's name and name of the company and whether you work with, as we always talk about, this show is not about buying and selling houses. Core Group can do that without this show.

Thom Dallman:                  Exactly.

Dave Burnett:                    This show is about empowering the homeowner, whether you're buying, whether you currently own, about empowering you to be able to be a good homeowner and make the most of that investment, which is going to be the biggest investment you have in your life.

Thom Dallman:                  Tools and information.

Dave Burnett:                    It really is. Deric, real quickly, the name of your company and how you got started in this.

Deric Jones:                        I've two. I've got Idahome Inspections and Idahome Property Management. I started the inspection business probably 15 years ago. I was in construction for 20 years prior to that and it was a good crossover for me. Then probably five years ago we started the management business. The reason we started that was actually an investor that had properties, I won't say his name, was hitting dead ends with his property managers.

Thom Dallman:                  They have to be one of my all time favorite clients. I've helped them consult nine homes over the years.

Deric Jones:                        They're awesome people. He kept asking me to do that for him, manage his properties. He's like, I like the way you do inspections. I think you'd be good at it. And I have to say, "No, no, no, no," for two or three years, we decided to go ahead and jump in and take care of his properties and now we're up in the, we've got 75 doors right now and growing. It's pretty basic, we try to do things the way I would like them done. One of our main objectives is to get our investors to buy another house. The only way they're going to do that is if they're happy with the way things are going.

Thom Dallman:                  And have that steady rent coming.

Deric Jones:                        Yeah. It's answering the phone is huge. You wouldn't believe how many times we get the comment, I can't believe you answered the phone, I was going to talk to the machine. You surprised me. I don't know what to say. It's pretty basic but a lot of them don't answer their phones and it can be frustrating.

Dave Burnett:                    Deric, I admire what you do just in that you are that buffer between the homeowner and the renter. Sometimes that can be challenging because with a home, there's a never a planned problem. You don't think, you know what? On Saturday, I think will be the perfect for the air conditioning to go out. It just happens when it's going to happen, and I admire you for being that buffer and for the homeowner to be able to make his investment worry free.

Deric Jones:                        Yeah. That's one of the things that helps me being a home inspector and doing heating and cooling and stuff for so many years. We can put together plan of maintenance and this is definitely one of those stitch in time save nine situations where if we maintain things, change the filters, have things serviced and it really saves the property, makes it clean, makes it operate and function the way it should without any great big surprises typically. If you don't do these maintenance things ...

Thom Dallman:                  Another great segment idea.

Deric Jones:                        Yeah.

Dave Burnett:                    Here we go, as my father always taught me, never ignore a squeak. Something bad going on.

Thom Dallman:                  Because it's something.

Dave Burnett:                    Well Deric, we appreciate you coming on the Idaho Real Estate Buzz and sharing a little bit about your company. Again, if you want more information about it, you can go to Core Group Realty's website.

Thom Dallman:                  Coregrouprealty.com and go to the service provider section and go down our list of providers and you'll see Deric's contact information and how to get a hold of him.

Dave Burnett:                    Perfect.

Thom Dallman:                  Awesome.

Dave Burnett:                    Deric, thank you much.

Deric Jones:                        Thank you.

Dave Burnett:                    This is the Idaho Real Estate Buzz being brought to you by Core Group Realty, coregrouprealty.com, find out why they say, you get more with Core.



Seg 3


Dave Burnett:                    This is the Idaho Real Estate Buzz, I'm Dave Burnett. He is Thom Dallman, the co-owner and designated broker of Core Group Realty. CoreGroupRealty.com. That's a website to know and we'll tell you why it's important to remember that coming up here. The phone number, 208-933-7777. Thom, I guess one of the reasons it's important, not only to see what's listed, but that preferred list of vendors you have on Core Group Realty's website. If you hear somebody during the show, and you want to contact them, that's the place to go.

Thom Dallman:                  We have a long list of vendors that we have had great relationships with and great experiences with, 'cause we know in this industry it's all about referrals, and knowing what you're getting. That's why there's all these websites and stuff that you can go get referrals and stuff. So, we've created our own list of vendors that we've had really great experiences with including Taggart Wright in here today from NRG Flooring, one of our flooring company's vendors, to talk a little bit about flooring, and stuff like that. Welcome, Taggart.

Taggart Wright:                 Good morning, good morning.

Thom Dallman:                  Yeah, we're just really super excited to have you here to just chat a little bit about NRG and what you guys offer, and [crosstalk 00:01:06].

Dave Burnett:                    By the way, that's the letters. N-R-G. Not energy, it's N-R-G. [Crosstalk 00:01:11]

Thom Dallman:                  Oh, yes. I guess I should clarify that. N-R-G.

Dave Burnett:                    You know, I really think to me, flooring is one of those things that's a wow factor in a home. You walk in and if the flooring is right, you just go "Wow!". You don't even notice [crosstalk 00:01:23] the colors of the walls, you don't notice the light. You just go "Wow!", because flooring really can make a difference when it comes to a home.

Taggart Wright:                 Oh, yeah. Yeah. Absolutely.

Dave Burnett:                    So, let's talk a little bit, there's several different kinds of flooring that you can have. Natural wood, you could have engineered manufactured flooring, or you could have laminates. Could you explain a little bit, Taggart, the difference in those kinds of floorings for somebody either looking to build a home, or looking to do a remodel?

Taggart Wright:                 Yeah, yeah. Absolutely. So, I mean, first of all, when people say "hardwood", they typically mean the wide variety of those different types of wood. You have your solid wood, which is kind of like the most durable. You can refinish it several times throughout the years. The engineered wood is actually layers of wood kind of smashed together. That's great. It's typically a little bit less expensive than the hardwood. And, of course, you have your laminates, which is not wood at all, actually. It's kind of just [crosstalk 00:02:30].

Dave Burnett:                    It's manufactured product.

Thom Dallman:                  A wood-like substance.

Taggart Wright:                 It is. Yes. Yes. Absolutely. So, just depending on pretty much your price point and kind of what you're going for, whether you're trying to put some wood in an area that people don't really go into very often, to throughout the entire house.  You kind of want to just go with what you're looking for. Depending on whether you're going to stay there for two years or 10 years, you kind of want to put that into your calculations.

Thom Dallman:                  It's one of those things that I talk about often when I talk about remodels and investing money into higher-end stuff. I always say look at the longevity of how long you're going to stay and the use of it, 'cause that will be the return on the investment as far as you being able to enjoy it and the comfort of it, or the looks of it, or the feel of it. It's interesting that you bring that up, 'cause I do actually say that all the time when people are going through remodels.

Dave Burnett:                    Let me ask you a couple of questions that come to mind. Let's talk about real hardwood.

Taggart Wright:                 Sure.

Dave Burnett:                    This is real wood floors.

Taggart Wright:                 Yeah.

Dave Burnett:                    There are some downsides to it. If I have it in the kitchen, it is susceptible to water, is it not?

Taggart Wright:                 Yes. That's the number one killer of hardwood floors. I absolutely love hardwood floors. They look beautiful when they're down. It's [crosstalk 00:03:53].

Dave Burnett:                    It's the wow factor in a house.

Taggart Wright:                 It is, absolutely. But, the number one thing is moisture, and for kitchens, for laundry rooms, for bathrooms, honestly, I would kind of steer aware from that hardwood. You do have other things that you can choose that do look like actual hardwood that are actually more durable, and water resistant than actual hardwood. It's called an LVT or an LVP.

Dave Burnett:                    We were talking about this during the break.

Taggart Wright:                 Yeah.

Dave Burnett:                    The L stands for luxury?

Taggart Wright:                 Luxury, yeah. So, you have a luxury vinyl plank, or a luxury vinyl tile. What I'm talking about is a luxury vinyl plank. The two that we actually use is, one of them is called COREtec, and the other one is called [inaudible 00:04:42]. Just two different brands that we offer at our store. Those are by far the best to put in any water area.

Thom Dallman:                  And, really look like hardwood.

Taggart Wright:                 Oh, yeah, yeah. Absolutely. You have the texture, you have the feel. You can get the wide planks like you can in wood, or you could go with the skinny planks like you would with actual [crosstalk 00:05:06].

Thom Dallman:                  They're super, super durable from what I understand.

Taggart Wright:                 Oh, yeah, yeah, absolutely.

Thom Dallman:                  It's supposed to resist everything.

Dave Burnett:                    Which brings me to my second question about hardwoods. The other problem if you have it in the kitchen, you drop a pan on a hardwood.

Taggart Wright:                 Oh, my gosh.

Dave Burnett:                    And you.

Taggart Wright:                 Yes.

Dave Burnett:                    Can damage it by denting it.

Taggart Wright:                 Oh, yeah.

Dave Burnett:                    But the luxury planks, they're durable?

Taggart Wright:                 Oh, yeah. Yeah. Absolutely. You have dogs, you have cats, yeah, super durable. It's something that you can literally take a box knife to and score it, like run a line down it, and [crosstalk 00:05:40].

Dave Burnett:                    Not advised.

Taggart Wright:                 Right. Right. [crosstalk 00:05:42]. You can kinda see where, like you can feel it, but if you would take a knife down it, and then you would step back or turn around and look to where you score that at, you probably won't be able to see it, nor will it affect the quality of the protecting from water.

Dave Burnett:                    Right.

Taggart Wright:                 Yeah. Super durable. The COREtec product that I'm talking about, it's a 20 ml. wear layer, and so, it's actually meant for commercial, for your residential house. Typically, you only have about a 5 ml. wear layer, and this is 20. Just to give you [crosstalk 00:06:32].

Dave Burnett:                    It's four times [crosstalk 00:06:32].

Taggart Wright:                 Yeah. Yeah.

Dave Burnett:                    Four times as thick.

Taggart Wright:                 Yeah.

Dave Burnett:                    We're talking to Taggart with NRG Flooring today. When it comes to hardwood, with engineered or manufactured flooring.

Taggart Wright:                 Sure.

Dave Burnett:                    It can't be refinished per se, but real hardwood can?

Taggart Wright:                 Yes and no. Depending on the engineered wood, you potentially could get down one layer, refinish it, and reseal it, but for the most part, that's pretty much all you have.

Dave Burnett:                    Yeah.

Taggart Wright:                 Because of that layer like I was talking about with the engineered.

Dave Burnett:                    The 20 ml.

Taggart Wright:                 Yeah. So, the wood floors you can sand down multiple different times, just depending on how thick it is, and how much you take off each time that you refinish it. Wood floors is one of those things that it kinda holds its value. You have real hardwood floors in your house, the resale value is higher.

Thom Dallman:                  I had a question real quick about just when it comes to consulting with people, are you the one that would meet with people to actually talk with them, walk through their house, talk about their usage of their house, and what floors make more sense in what areas?

Taggart Wright:                 Yes. Absolutely. My job is to go out, talk with the customer, figure out where they're at, whether they're trying to stay in their house 'til they retire and dead and gone type of thing, or whether they're in it for the next 1 1/2-2 years. They want something in there that when they sell it in a year or two, that they still want it to look good.

Thom Dallman:                  Still want it to look good. Yeah.

Taggart Wright:                 And not have to replace the floors, or give them a credit to future buyer.

Thom Dallman:                  Exactly. Exactly. Yeah, that's what I like about your company too is that you do those consultations.

Taggart Wright:                 Yeah.

Thom Dallman:                  It is more about what their use is gonna be and stuff like that. We always talk about.

Taggart Wright:                 Yeah.

Thom Dallman:                  Making sure you're partnering and getting people in that are actually gonna give you true advice and stuff.

Taggart Wright:                 Yeah. Absolutely.

Dave Burnett:                    And with NRG, then you'll give estimates? Come out to somebody's house, give 'em an estimate, and let them know what kind of product to use?

Taggart Wright:                 Oh, yeah. Absolutely. That's what I do on a daily basis. I go out, I meet with clients, give them measurements, give them estimates, tell them what ballpark figure they're looking at, what they're wanting, and then I try and just get as much information as possible, and then let them know what I would personally do in my house, or if I was in that situation. It's one of those things, the customer is always right, but I will try and give them as much information as possible. [crosstalk 00:09:15], and have them go from there.

Thom Dallman:                  Cool.

Dave Burnett:                    Speaking of advice, Thom.

Thom Dallman:                  Yes.

Dave Burnett:                    This question has come up before.

Thom Dallman:                  All right.

Dave Burnett:                    Hardwood floors. What do you clean it with is water's bad? [crosstalk 00:09:27].  What do you clean a hardwood floor with?

Taggart Wright:                 So, it's super simple. Typically, you have it in every laundry room, but just vinegar and water. It's one of those things you put on there, you clean it up. Do not use moisture. You don't want a [crosstalk 00:09:44].

Dave Burnett:                    A big ole mop bucket [crosstalk 00:09:45].

Taggart Wright:                 Yeah, and just dump it on the floor. Do not do that. No.

Dave Burnett:                    But when you say vinegar, to keep your house from smelling like a salad.

Taggart Wright:                 Sure.

Dave Burnett:                    What is the ratio of vinegar to water you use?

Taggart Wright:                 Honestly, I'm not real sure.

Thom Dallman:                  Caught you on that one.

Taggart Wright:                 Yeah. Yeah.

Dave Burnett:                    Just a small amount, though?

Taggart Wright:                 It is. Yeah. It's a very small amount. Yes.

Thom Dallman:                  Okay.

Taggart Wright:                 Yeah. Very small amount.

Thom Dallman:                  I use it in my house, and I don't think I've ever really noticed the smell.

Dave Burnett:                    Nobody walks in and goes "You smell like vinegar."

Thom Dallman:                  Yeah. No.

Taggart Wright:                 Yeah.

Dave Burnett:                    Okay. Very good. Laminate floors. There's commercial products, I know, out there like Swiffer makes products [crosstalk 00:10:21].

Taggart Wright:                 Yeah. Bona, actually, that's the brand name. They do [crosstalk 00:10:26]. Yep. Exactly. They do make products that are for laminate floors. That's honestly, what I would recommend for the laminate. Yeah, just vinegar and water and that's about it.

Thom Dallman:                  Could be for either one. For laminate or [crosstalk 00:10:45].

Taggart Wright:                 Oh, yeah. Yeah. Absolutely.

Dave Burnett:                    Okay.

Taggart Wright:                 I would recommend that. It's cheaper. It's simple.

Thom Dallman:                  Yeah.

Dave Burnett:                    And very good.

Taggart Wright:                 Yeah.

Dave Burnett:                    You can go to your big box store and get a gallon of [crosstalk 00:10:55].

Taggart Wright:                 Oh, yeah.

Dave Burnett:                    Vinegar. You don't want apple cider vinegar.

Thom Dallman:                  Well, maybe it'll give your house a nice little apple scent.

Taggart Wright:                 A little for your floor, a little for you. Yeah. Yeah.

Dave Burnett:                    Very good. Taggart, we appreciate you coming in.

Thom Dallman:                  Yes, thank you.

Dave Burnett:                    And again, if somebody wants to contact NRG, they can do that through the website?

Thom Dallman:                  Yeah, you can go to the website of CorGroupRealty.com and look at the service providers lists. You can also give 'em a call directly, 208-369-4066 is their phone number. So, just give 'em a call, and ask for Taggart to come out and give you a consultation.

Dave Burnett:                    If you have thought about getting rid of that dirty carpet in your house, I mean, to be real honest with ya, you pull that carpet up.

Thom Dallman:                  Oh, yeah.

Dave Burnett:                    And you see how, even if you vacuumed all the time.

Thom Dallman:                  Exactly.

Dave Burnett:                    To see how much dust, dirt, and ick there is in that. We got rid of all of our carpet in our house.

Thom Dallman:                  Yeah.

Dave Burnett:                    We've gone to hardwood or manufactured the flooring throughout the house, because it's a little easier to keep clean.

Thom Dallman:                  For sure.

Taggart Wright:                 It seems like a lot of people are going that route where they will tear out all of their carpet, and just keep it in the bedrooms, and any high-traffic areas, hard surfaces, it seems to be the way to go with an area rug, you know?

Thom Dallman:                  I've got a couple spots like that that I need to get fixed.

Dave Burnett:                    Taggart, we appreciate it so much. This is the Idaho Real Estate Buzz, and we do this each and every Saturday at noon for ya, and we'll continue. Being brought to you by Core Group Realty. CoreGroupRealty.com. Find out why they say, "You get more with Core."



Seg 4


Dave Burnett:                    This is the Idaho Real Estate Buzz. I'm Dave Burnett. He is Thom Dallman, the co-owner, designated broker, a Core Group Realty, coregrouprealty.com, that is the website. The phone number to call 208-933-7777. And Thom, we talked about the website, we've talked about the importance of that vendor list to find out the vendors who you're, you know, we deal with. And Eagle Home Mortgage, equal opportunity lender, and Ed joins us, excuse me, Ron-

Ron Wieczorek:                Ron Wieczorek.

Dave Burnett:                    Why did I call you Ed?

Ron Wieczorek:                Yup, yup. You-

Dave Burnett:                    We'll blame your son.

Ron Wieczorek:                [crosstalk 00:00:33]

Dave Burnett:                    For that.

Thom Dallman:                  I blame him for a lot.

Dave Burnett:                    Ron was always in trouble.

Thom Dallman:                  What's another log on the fire there?

Dave Burnett:                    Right.

Thom Dallman:                  Yeah Ron here is to talk from Eagle Home Mortgage, a little bit about a great new program that's available for people. A new loan program that really is, if I'm not mistaken, 100% financing for them, for clients, but, Ron, take it away. Tell us a little bit about that-

Ron Wieczorek:                There's-

Thom Dallman:                  It's called the lift program.

Ron Wieczorek:                It's called the lift program and there's a lot of different options. I wouldn't venture to say 100% financing-

Thom Dallman:                  Oh, all right.

Ron Wieczorek:                'Cause that's-

Thom Dallman:                  My bad, sorry.

Ron Wieczorek:                The premise of the program is down payment assistance and down payment matching. And I'll get into some of the contribution fund chart a little bit later. I said fund, not fun, although it's fun for me. The lift program started in June of last year and, or this year, we're still in 2017. And it was part of a penalty that a larger bank, national bank, received and they had to redistribute money to each state. Idaho received three million dollars of those funds and they're purely to give away. And I was hesitant to start originating loans and issue when this program came out 'cause I was waiting for the other shoe to drop-

Thom Dallman:                  Yup.

Dave Burnett:                    Because nothings ever free.

Ron Wieczorek:                Nothings ever free. And I hesitate again to say free. Because, again, it's not free, but it's sure close to it.

Dave Burnett:                    It's money that's available though.

Ron Wieczorek:                It's money that's readily available and here's one of the big ... if you take anything away from this conversation, there's income limits and it's 80% of the median income in the valley for [inaudible 00:02:16] county if you make less than $51,450 and if you're a veteran and you make less than $64,300, then that's one box that you've checked that you're eligible for.

Dave Burnett:                    Is that as an individual or as a couple?

Ron Wieczorek:                Dave, it's almost like I gave you that question to ask me. Because it's not. It depends how you are qualifying-

Dave Burnett:                    Okay.

Ron Wieczorek:                If you can qualify on your own and your income is below that, but maybe your spouse puts you over that, we're not gonna put them on the loan.

Dave Burnett:                    Okay.

Ron Wieczorek:                And it really just goes off the individual on the loan. A lot of loan programs require household income to be calculated and we still stick to those guidelines, but for the lift program, we're just going to use the person that qualifies. Now if they don't qualify based off that income, that's where the spouse and that might kick 'em out of the program if that's necessary. But-

Dave Burnett:                    But this would be a great opportunity to call you, set up an appointment to come and see what those parameters are and if they fit.

Ron Wieczorek:                Yeah. I always encourage that. Just solely ... you always wanna know where you stand if you're looking to buy a house.

Dave Burnett:                    Yup.

Ron Wieczorek:                Even before you hit Thom's great team. The first question they're probably gonna ask you is are you pre-qualified for a loan yet? Can you make this financing happen before we start shopping for homes? And just seeing where you stand. I've had a lot of clients say, "I'm perfect. Don't worry about it." And pull their credit and there may be something that we have to look at right away-

Dave Burnett:                    Right.

Ron Wieczorek:                That may take a few months before they get there, so we don't want to get them to excited before we know what we're looking at and then some folks, on the other hand, say, "You know, I'm years out. Don't even look. Let's not even pull my credit." And I pull it and I'm like, "You're ready."

Dave Burnett:                    You're ready man.

Ron Wieczorek:                Buy a home. Sometimes we're were own worst critics and we think that we're not in a position to do something that our peers are doing, and we hear them doing and we wish that we were doing that as well and we have no idea that we're in a situation or a position that we can do it. So that's something that I preach daily.

Dave Burnett:                    Yeah.

Ron Wieczorek:                Ad Nauseam.

Dave Burnett:                    And we do too. I can't tell you how many times we've had people say, "Oh gosh, no. There's no way that I can qualify right now." I'm like, "Just take a chance just to go talk to one of our lenders and talk to them about it." And sure enough, they qualify and are ready to go buy and they're like, "What?"

Thom Dallman:                  They may climb in the marketplace, you wanna be pre-qualified-

Dave Burnett:                    Oh yeah.

Thom Dallman:                  You don't wanna stump ... you'll be behind the eight ball if you don't.

Ron Wieczorek:                Absolutely. And sometimes it's discouraging if you're not. If you go after the fact and go to get pre-qualified and maybe find out that numbers not what you thought it was. And you've been looking at other homes, even though the other homes that you qualify for are perfectly great for your situation or perfectly great for anybody, you might get a little discouraged and that might take you out of the housing market. I'm sure you've seen that, Thom, where-

Thom Dallman:                  Oh yes.

Ron Wieczorek:                Where someone's got discouraged because it wasn't what they wanted or thought at that time.

Thom Dallman:                  Yeah.

Ron Wieczorek:                And I don't make a habit of saying no. That's not in my ... unless I'm talking to my kids. No isn't in my ... and that's even becoming more rare. But it's more of a not now if you're not 100% ready to get a approval, it's not now. We'll look at a timeline, we'll get you ready for that, we'll get you to that point.

Dave Burnett:                    More parameters on this lift program that you have?

Ron Wieczorek:                Thank you. The ... now I talk about the contribution fund chart. And I talked about how you're eligible. The maximum that you're eligible for is $7,500.

Dave Burnett:                    Okay.

Ron Wieczorek:                And that's if you put, of your own money, $5,001. They will give you $7,500 towards your down payment, towards your closing cost, or just towards, you know, building that equity into that house immediately. And the other ... it starts at zero dollars to $1,500, so even if you don't ... if you are at that 0% level, if it's a VA loan and you're doing 100% financing. You go up from zero to $1,500, you're automatically eligible for $2,500 if you fit those parameters. If from $1,500 to $2,500, you'd be eligible for $3,500 of lift funds. From $2,500 to that $5,000 magic number, is $6,000 in lift funds. And there's a key number to that. When I say it's free money, as long as you have the home for three years. If you sell the house before three years, they would prorate that money and there's a penalty to leave that. They want to try to dissuade investors and house flippers from coming in and using ... 'cause it's a need based program.

Dave Burnett:                    Yup.

Ron Wieczorek:                Someone that's buying a house as a rental property shouldn't be eligible for a need based program. So they're really trying to dissuade anyone that has short-term plans in the whole.

Dave Burnett:                    So Ron, who is the, if I were to say, who's the perfect candidate for this assistance, is it a single person, is it a ... who's the perfect candidate for this?

Ron Wieczorek:                I would hate to narrow it down to a marital status or any particular individual. I would say if you know you meet those ... those income requirements are key. I would think that would be the first thing that I would ask myself if I was in the market to buy a home. Or even just ... even if I'm not in the market, even if I thought that this is something I may want to look at, that'd be the first thing that I'd look at. Where's my income level? And that's something that I would guide you through 'cause, you know, it's ... I've had people in my office and I'm guilty as well if someone asks me what I made last year, I hesitate and I'm like, "I'd have to look."

Dave Burnett:                    I don't know.

Ron Wieczorek:                And that's not ... I'm not rich by any means, but I just don't know sometimes. And some of us were ... we go through our daily basis, we work so hard to get to a point, and we forget about ourselves sometimes. So I think that's an easy mistake. But a perfect candidate. Someone that's in the housing market or just wants to see what they qualify for. I mention it's three million dollars and I think, I have to stress this part, it's a one-time that we know of.

Dave Burnett:                    Yeah.

Ron Wieczorek:                'Cause this was a one-time penalty. And it's three million dollars in Idaho. We're a third of the way through that funds right now as of last check.

Dave Burnett:                    So there's still a couple million left?

Ron Wieczorek:                There's still-

Thom Dallman:                  Yeah.

Ron Wieczorek:                About 1.8 million left I'd say. And my number might be wrong-

Thom Dallman:                  Yeah.

Ron Wieczorek:                You know, neighborhood works would be a better spokesman for where we're at there. But if I had to estimate when we're gonna be out, I would say by mid-June of next year or I think it's going to ... we're gonna see the rest of the three million dollars get dried up and once that's gone, now we're onto just normal great loan programs-

Dave Burnett:                    Right.

Ron Wieczorek:                But not the ones that give this kind of incentive.

Dave Burnett:                    Yeah.

Ron Wieczorek:                So to answer your question, who's a great candidate, anyone that's looking to buy a home or even wants to know where they stand. Most people that come in my office, in fact the three lift loans that I've closed since this program originated, nobody came in my office saying, "I want a lift loan." That wasn't the conversation, it was-

Thom Dallman:                  I don't think it's very widely known about this program.

Ron Wieczorek:                No. It was more of a, this is my income, this is what I qualify for, this is what I have for a down payment. Have you thought about the lift program? What's the lift program? Well let’s talk. And the first reaction, I've had a client say, "No I don't want that." Because they thought there was a catch. I don't need your charity. And it's not that, it really is legitimately, and I had to tell that client like, "Like yourself, I was hesitant as well, but now that I've got my feet wet a little bit, I'm a believer, firm believer."

Dave Burnett:                    So then I would say then the one qualification is gonna be owner occupied.

Ron Wieczorek:                It has to be owner occupied. And I'll even take it one level deeper. You can't own a home now.

Dave Burnett:                    Okay.

Ron Wieczorek:                If you own a home now-

Dave Burnett:                    That's good primary residence.

Ron Wieczorek:                It has to be primary residence and you can't own a home now. So you ... I even had a client that sold, was a temporary housing for a month. And so they technically don't own a home. So now they re-qualify for the lift program.

Dave Burnett:                    Well Ron, we appreciate you so much coming by the Idaho Real Estate Buzz with Eagle Home Mortgage, equal opportunity lender. Sharing with us and Thom they can be found on the website?

Thom Dallman:                  They can be found on the website, on the service providers underneath our preferred lenders section and all their contact information, a link to their websites there to be able to reach out to them.

Dave Burnett:                    So out of this conversation, I've learned the word lift, I've learned pre-qualify, pre-qualify, pre-qualify, and Ron, we appreciate you with Eagle Home Mortgage. And just in closing, real quick, Eagle Home Mortgage doesn't mean it's just an Eagle?

Ron Wieczorek:                Yeah. And I'm guilty of that as well when I first ... I worked for a bank for 14 years and was out of state and when I made the switch over to the local market a little over two years ago, I was looking for mortgage companies and when I looked up Eagle, my mind went to, it must be a little mom and pop shop and-

Thom Dallman:                  In Idaho.

Ron Wieczorek:                And that's not true. We're in Meridian, actually. We're on the corner of Eagle and Overland in Mortgage and Title Row, there. And we're in 43 states and we're owned by a bigger parent company that's large builder in the United States. So I'm real stable ground and it's more than just Eagle add-off.

Dave Burnett:                    Very good Ron. Thank you so much. This is the Idaho Real Estate Buzz. We do this every Saturday at noon. We appreciate you stopping on by. You might want to check that out at coregrouprealty.com. That, of course, is sponsor of the show. It's the Idaho Real Estate Buzz. Find out why they say you get more with Core.


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